Category - Non Fiction / Business & Economics

Format - Paperback

Condition - New

Listed - A month ago

Est. Publication Date - Jan 2006

What to Do When Conflict Happens

Publisher Description

Presents a tool for employees to resolve workplace conflict through use of the C.A.L.M. model: Clarify the issue, Address the problem, Listen to the other side, and Manage your way to resolution. Vide...